got my party’s reservation wrong (sent two different reservation times) we went to the second reservation time and were told we were late. paid full price to atv ride for 30 mins versus an hour. had high hopes as it was a birthday celebration and the company was hard to reach and once finally in touch, they were super inconsiderate. choose NOT this place if you’re wanting to have a good experience with this activity – via
I highly recommend anyone who’s interested in driving atvs for the first time!!! Me and my boyfriend went for his birthday and we’re running late because we got lost but as soon as we got there we got straight to business with paperwork and also they accommodated to him not having his I.D. We had a little over 40 min of driving time (bc we were late) and our tour guide was very helpful when I was struggling mentally! He told me not to be afraid but also be careful and we had the best time ever, definitely will be going back with friends soon! – via
If you’re wanting one of the worst experience on an ATV in johnson city, you should absolutely book here. That being said, if you don’t. Please continue reading. I will never EVER recommend this company to anyone visiting or currently living in the surrounding areas. Horrible customer service. Under 18 mph riding. Outrageously expensive for what the “experience” is. I have no idea who would give this company above a 1 star. If you are 5 minutes late, expect to only have about 25 minutes of riding time because this company does not allow for grace periods and it will cut into your time without even communication or speediness from the guid informing you to hurry or make the onboarding process faster. This feels like an absolute churn and burn scam with no customer service. Anyways, if you’re wanting to burn your cash, book here and if you don’t, find another company to ride with. – via